Privacy policy
This Privacy Policy describes how Cheecool ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit, browse, or make a purchase from https://www.cheecool.com/ (the "Site"), or otherwise interact with our customer support and services.
Who We Are
Cheecool is an independently operated online retail store offering quality shapewear and body contouring apparel. We are committed to safeguarding the privacy and security of our customers' personal data in accordance with applicable consumer protection and privacy regulations.
Personal Information We Collect
To process your orders, fulfill shipments, and provide responsive customer service, we collect personal information that you provide directly to us, as well as data collected automatically through your device interaction:
• Contact Details: Full name, email address, phone number, shipping address, and billing address.
• Order & Transaction Details: Purchased garments, sizing selections, order numbers, transaction amounts, and fulfillment records.
• Payment Information: Billing address and secure payment authorization tokens. All transactions are securely processed by Level 1 PCI-DSS compliant payment gateways hosted by Shopify. Cheecool never captures, stores, or accesses your full credit card numbers, debit card numbers, or CVV security codes.
• Customer Support Records: Inquiries, communications, return requests, and correspondence sent to our support team.
• Device & Usage Information: IP address, operating system, browser type, device identifiers, time zone settings, referring URLs, and website navigation patterns.
• Sensitive Personal Information: Cheecool does not collect or process sensitive personal information (such as government IDs, precise geolocation data, or genetic information) for inferring consumer characteristics.
How We Use Your Personal Information
We utilize your personal data strictly for legitimate commercial and operational purposes:
• To verify, process, and fulfill customer purchases, arrange delivery, and execute approved returns and refunds.
• To communicate order confirmations, shipment tracking updates, and direct customer care solutions.
• To screen incoming orders for potential payment fraud, unauthorized transactions, and chargeback risks.
• To monitor store functionality, enhance site navigation, and evaluate customer service standards.
• To measure website performance, campaign effectiveness, and relevant shopping experience improvements.
• To comply with legal obligations, tax filings, financial accounting duties, and applicable consumer laws.
Sharing of Personal Information with Service Providers
We disclose personal information solely to vetted third-party service providers that enable our store operations, order fulfillment, and legitimate marketing measurement:
• E-Commerce Infrastructure: Hosted on Shopify Inc., providing secure checkout technology and core data hosting.
• Logistics & Shipping Carriers: Recipient details, delivery addresses, and contact numbers are provided to postal and parcel carriers solely to complete transportation and tracking updates.
• Payment Processors: Transaction details are securely transmitted to authorized payment gateways to authorize funds and issue refunds.
• Analytics & Campaign Measurement Partners: We may share pseudonymized device identifiers, browsing events, and purchase conversions with trusted analytics and advertising platforms (such as Google, Pinterest, and Meta) to measure advertising effectiveness and evaluate marketing campaigns.
• Legal Compliance: Personal data may be disclosed when required by lawful court orders, subpoenas, or to defend our legal rights and property against fraudulent conduct.
We do not sell your personal identifying information to third parties for monetary consideration, nor do we disclose personal information to unaffiliated third parties for their own direct marketing purposes. Where automated sharing of online identifiers for advertising measurement is treated as a "sale" or "share" under applicable state privacy statutes, you may exercise your opt-out rights as described below.
Cookies and Tracking Technologies
Our Site utilizes functional, performance, analytical, and marketing cookies to provide essential shopping features (such as maintaining your active shopping cart), analyze traffic patterns, and measure promotional campaigns. You can manage or disable cookies through your personal browser settings. Please note that disabling essential cookies may impair specific checkout functions. While uniform industry standards for traditional "Do Not Track" (DNT) browser headers are not universally standardized across e-commerce platforms, consumers may opt out of automated advertising tracking by adjusting browser cookie controls or by contacting us directly.
Your Privacy Rights & Choices
Depending on your jurisdiction of residence (such as California, other applicable U.S. states, or international regions), you may hold specific consumer privacy rights under applicable data protection laws:
• The right to request access to the specific categories and pieces of personal information we maintain about you.
• The right to request correction of inaccurate personal data.
• The right to request deletion of your personal data, subject to lawful business retention exemptions (such as completing pending orders, fraud prevention, tax accounting, or legal compliance).
• The right to opt out of promotional communications at any time by selecting the unsubscribe link in our marketing emails.
• The right to opt out of the sharing of personal information for cross-context behavioral advertising.
• California Shine the Light: California Civil Code Section 1798.83 permits California residents to request confirmation regarding disclosures of personal data to third parties for direct marketing. We do not disclose personal information to unaffiliated third parties for direct marketing purposes.
To exercise any of these privacy rights, or to submit a "Do Not Sell or Share My Personal Information" request, please contact us at hello@cheecool.com. To protect your data security, we verify all requests by matching provided verification details with our internal order and customer records. If you utilize an authorized agent to submit a request on your behalf, we may require proof of designated authority and direct verification of your identity. We will acknowledge your request promptly and aim to provide a substantive response within 45 calendar days, as permitted by law. We do not discriminate against any consumer for exercising their legal privacy rights.
International Data Transfers
Our operations, servers, and primary service providers are located in the United States. If you access our Site or place an order from outside the United States, please note that your personal information will be transferred to, processed, and stored in the United States in accordance with this Privacy Policy.
Data Retention and Security Safeguards
We retain personal information only for as long as necessary to fulfill the commercial purposes outlined in this policy, satisfy legal, tax, and reporting obligations, resolve disputes, and enforce our agreements. We implement industry-standard administrative, physical, and technical safeguards to protect your personal data against unauthorized disclosure, alteration, or misuse. In the unlikely event of a security incident affecting personal information in our custody, we will provide appropriate notice to affected individuals without unreasonable delay and in accordance with applicable statutory timelines.
Children's Privacy
Our Site is designed exclusively for adult consumers. We do not knowingly collect personal information from children under the age of 13 in compliance with COPPA, nor do we knowingly sell or share personal data of consumers under the age of 16 without affirmative authorization. If we discover that a minor has provided us with personal information, we will delete the data promptly from our servers.
Policy Updates
We reserve the right to revise this Privacy Policy periodically to reflect changes in our operational procedures, technical features, or legal obligations. Updated versions will be posted directly to this page with a revised date.
Contact Information
Store Name
Cheecool
Website
https://www.cheecool.com/
Email
hello@cheecool.com
Phone
+1 386-991-0539
Business Address
775 SUGAR CANE LN, PORT ORANGE, FL 32129-3732, United States
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday – Sunday: Closed
Last Updated
September 14, 2026
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